Reviews and Awards
RHS Chelsea Flower Show
Garden Product of the Year 2013
Awarded Medal Winners for Outstanding Products and Best Display – April 2014
Malvern Autumn Show 2009
‘Best In Show’
For Outstanding Products and Presentation
RHS Chelsea Flower Show Certificate of Commendation & RHS Hampton Court Flower Show Certificate of Merit for Outstanding Products and Presentation
I cannot emphasise enough how impressed I am with the excellent customer care provided by Crown Pavilions.
We’ve been more than happy with it. It looks wonderful in the garden. Your sales staff and customer service staff are excellent and provide a very, very good service. We couldn’t have wished for better really.
Alan & Caroline Boyer - Lancashire
The pavilion is fabulous and I was really pleased that you were able to bring the day forward for me. I have already had a dinner party and there were lots of ooh’s and aah’s from my guests. A massive thank you!
Mrs Kitchen - Lancashire
I just wanted to thank you personally as we are over the moon with our Crown Pavilion. It has changed our lives, especially in alfresco dining and given us a relaxing place to be away from the house.I am also working on selling a few too!… Thank you once again.
Mr and Mrs Atkinson, Bath
The installation team were exemplary. They worked very hard, with great care and attention and left the site spotless. They obviously take a great deal of pride in their work! 5 stars!
Mr Conway, Berkshire
We are very very pleased with the pavilion and the fantastic service we received from start to finish. It is well worth the money! We did wonder if we would get much use from it but we have been having breakfast, lunch and dinner in it since March. If it gets a bit chilly we just put the heater on! It is amazing, we are spending more time in the pavilion than in our house!
Mr Richard Hague, Winchester
Crown Guinevere(raised) The guys were brilliant, everybody worked really hard.”
Mr Leach, Somerset
We had our Guinevere installed at the end of 2014 and are very pleased with the results – it successfully survived the gales of last month and the snows of this!! We have had no regrets in purchasing a Crown Pavilion, both from its quality and the level of service from everybody we have dealt with, from the initial salesman through customer service to the two guys who erected it, at times in appalling weather.”
Mr Myers, North Yorkshire
We cannot praise your company enough, we absolutely love the summer house, it’s so solid and homely. All your fitters, that we have come in contact with are very hard working, courteous and above all friendly. We spend hours sitting in our summer house it’s like being on holiday at the top of the garden!! Well worth me mixing the concrete for the base!! Thank you once again, take care and keep up the great work. We love ours truly we do!
Mr and Mrs Brace
We are delighted with our new garden room. We feel it has brought a new dimension to our garden and allows us to enjoy our it whatever the weather. As soon as we enter the Pavillion we relax…. It has such a lovely woody smell and already have enjoyed entertaining in there with family and friends. The two men that installed the Pavillion worked hard and efficiently all day and took time with me to ensure the it was located in just the right place. Thank you… We absolutely love our new room in the garden.”
Mr & Mrs Parker, Meadow Hill, Bamford
We are so delighted with our pavilion. It is all and much more than we expected. From the highly efficient way in which the administration of the order was processed to the very pleasant and capable team of installers who were faultless in the erection of the pavilion. I highly recommend Crown Pavilions to any prospective buyer.
A superb experience from beginning to end and now we virtually live in our beautiful Ascot pavilion. How did we manage without one before? Everyone we have dealt with at Crown Pavilions has been a joy and have no hesitation in recommending you to the many envious visitors who sit in our pavilion.
Gary & Carol Amos, Southminster, Essex
I have to say that I am very impressed with the service provided by Crown Pavilions, I wish that all firms were as efficient! Thought you might like to know we turned our pavilion into a Swiss ski lodge over Christmas time, taking the cushions out and replacing them with sheepskin rugs, we enjoyed mulled wine and mince pies surrounded by snow – it was quite magical!”
Excited doesn’t cut it! We are thrilled to bits with the pavilion, we are really looking forward to spending time relaxing in our new space! From start to finish the standard of customer care has exceeded all our expectations. Your people who erected the pavilion checked every step of the way to ensure we were happy with our purchase! We didn’t NEED a Pavilion – we WANTED one and so glad we chose your company – We would have no hesitation in recommending Crown Pavilions It’s a delight! Thank you and all the team for making our purchase such a pleasurable experience!”
Dear Caroline, I felt I must put into words our appreciation of your wonderful service. Right from when I spoke to Stuart at the New Forest Show, and the communication with him and yourself, you have both been so courteous, friendly and helpful. The information you sent out were all so helpful, and you kept us informed of the date and time of delivery. The two young men who come to fit the pavilion were amazing. They worked so hard and so well together the pavilion was soon erected. Everything was left neat and tidy. We are very pleased with the finished product and appreciate the first class workmanship of all the woodwork, cushions and blinds. Thank you to all your team, you have a very satisfied customer and we would recommend anyone to purchase a Crown Pavilion.
Caroline and I are thrilled with the Summer House. I just would like to express my total satisfaction on the build quality of the Summer House and let you know how impressed I was with the professionalism of your team. I aim to embarrass you at the next show with loud noises of satisfaction!
Daniel Thorn, Crown Versailles, Cheshire
We cannot praise your company enough, we absolutely love the summer house, it’s so solid and homely. All your fitters, that we have come in contact with are very hard working, courteous and above all friendly. We spend hours sitting in our summer house it’s like being on holiday at the top of the garden!! Thank you once again, take care and keep up the great work.
Mrs Bruce, Crown Windsor, Coventry
It has been an absolute pleasure doing business with you so far. You have a wonderful product and fantastic staff. The pavilions are proving to be so popular we need more to keep up with demand!
Christina Ketley, Playa De Las Americas, Tenerife - May 2014
This was the best work I’ve ever seen. These guys are excellent and we are delighted with the result. Martha
Martha Rolfe, Berkes - April 2014
Thank you for your advice regarding cleaning the canvas walls of our Wolsey Pavilion. I would just like to comment that we have had this now for 2 years and are absolutely delighted with our purchase. It is beautifully constructed of quality materials and shows no signs of deterioration whatsoever. Your installers were top grade and your customer service has always been excellent. The pavilion is a great facility in our garden, it is well used and much admired by many friends!
Peter Sears, Grantham - Lincs
From the initial talk to Anthony, ladies in the office (Helene) and the two gentlemen who installed we have been really impressed – we are in the retail trade so service is paramount. Thank you to all.
Mr Juby is delighted with his Guinevere. He “loves” it and can’t wait for his wife to return from her trip on Friday and see it. He compliments us on our outstanding service and said the boys were “top notch”, standing back, checking carefully and correcting as they built the pavilion.
5 December 2013
We could not be more thrilled with our new Wentworth pavilion. It has created a defining architectural focus to the entertaining area of the garden in a most natural way. The whole of the Crown Pavilion team have been very friendly, polite and professional – ‘a breath of fresh air’. Come rain or shine we will be ready to dine! Thank you so much and all the best! Every garden should have one.
George Harvey, Kent
Dear Sir / Madam, We had our pavilion delivered and built last Tuesday and would like to thank you for the product and service. Ever since I retired, we have had a lot of work done on our house and have not come across a company that not only delivered an excellent product but also provided an informative service between ordering and delivery. We look forward to enjoying our pavilion and wish your company success in the future.
Judy & Terry Hanley
Barbara, Just a short note of thanks following the completion of our Wolsey pavilion last Friday. We are both absolutely delighted with the finished product and advise that our entire journey from its initial purchase at the Hampton Court Flower Show last summer through to its completion has been a pleasure. Both the concrete base team and the erection team have been a credit to your Company. They were all extremely hard working, polite, punctual, clean, tidy and above all else really friendly. It was very apparent that they all enjoyed their work and nothing asked of them was any problem whatsoever. Special mention of course to yourself as you were always very patient and understanding when we had to keep deferring its installation due to our protracted house move. Please pass this message along to all concerned and thanks once again.
Jeff and Sarah Seymour, Uxbridge
We are very pleased with both the quality of the product and the installation. Looking forward to many happy years with our Hampton.
Mr and Mrs Boothby, Rotherham
Please pass on to the relevant team. On Friday 15th July our new Wentworth pavilion arrived and was expertly delivered and constructed by your two fitters. They were very polite and worked solidly for about seven hours initially unloading the truck and then putting the pavilion together. The end result was a fantastic pavilion which we are really happy with. The heater arrived the following Tuesday morning (19th July) as promised by Barbara in your office. Thanks again for a prompt and thoroughly professional job from initial purchase to the end result.
Mike Clayton, Brough East Yorkshire
Hi Barbara, I missed your call. As soon as the boys finished I had to dash out the door…I think Crown Pavilions showed their not happy until the customer is happy and in these difficult times you have to make your company stand out from the crowd and Crown Pavilions clearly does! Many thanks.
Kevin Bunton, Littlehampton
Just to say that we absolutely LOVE our new gazebo! It looks fantastic and we can’t wait to use it. The installation and base all went very smoothly and we really are delighted. Thank you very much.
Sarah Wickens, Bosham Chichester
Just to say that your guys laid the base and I have to say they were excellent. Not only a good job but very polite and friendly, would do whatever you wanted for positioning etc and were tidy whilst doing the job and I have never seen workmen clear up so well after hosing everywhere down thoroughly.
David Satterford, Kent
Just to say, thank you, thank you and thank you for a great service. My Merlin pavilion looks fantastic in the garden, from the laying of the concrete and the building of the pavilion your staff were exceptional and very hard working. I would recommend your pavilions to anybody!! Can’t wait for the summer now, to enjoy sitting in the pavilion with a nice glass of wine!!
Mrs Gill Lawrence, West Sussex
We are very pleased with the fantastic circular gazebo; it has added wonderful character to our garden. We would like to thank you and your workers for an Excellent job!
Mr and Mrs Gould
Thank you so much for the paving job. Very professional work and it looks tremendous. Look forward to you carrying out the Soft Landscaping. Thank you again
Peter and Pamela Adams, Sawrey Cottage, Dorking
The work was carried out on time — very professional compared to others and a very good price.
Tina & Kevin, Camberley Curtains
You and your team have been professional throughout and you in particular have been informative and extremely helpful. We couldn’t be happier with the service provided by your Company and the end product. We are looking forward to years of pleasure from our new gazebo — which looks fantastic in our garden.
Mrs E Z Jones
We cannot fault the wonderful service we have received, from sales to completion. The product Merlin Gazebo is second to none.
Mr and Mrs Ackrill
We were impressed with the neatness of the product and the attention given to its detailing. The construction crew have been very professional and efficient; going the extra mile to ensure everything was installed properly. All in all an excellent product, installed by a fully professional team.
We are delighted with our fab gazebo. Your boys were very helpful and worked hard. You have a very professional attitude and a very high standard of work. The quality of the product is first class. We were very impressed with your attention to detail and good customer relationship. Thank you for a great job.
I am delighted with my gazebo, the structure and finish is all and more than I could have wished for. Fuman and his staff have been a pleasure to deal with and have been very accommodating. Their workmanship and attention to detail is second to none.
I cannot praise Fuman and his team enough for the professional way in which they conducted themselves under very difficult weather conditions. The gazebo is of an excellent design and the quality is second to none and I am sure our family will enjoy using it for many years to come.
Mrs K Gill
Dear Crown, We have already bought a pavillion from you (we are the featured photo with the rustic bbq and Georgian house in background) and I would like to add my recommendations to your long list of testimonials. Having tailored the Pavillion to meet our needs, the installation was incredibly efficient and professional. After a full year on site the pavillion looks even better now after some weathering (we used it several times in the winter and it was fantastic), and with some early sun in 2010 we have already been able to entertain on several occasions. Keep up the great work.
Dear Mary, I would like you to know how impressed we were with the efficient way you delivered and erected our new pavilion at our house in South West France. Your team arrived at exactly 8.00 am, smartly dressed, and went to work immediately. A few minor adjustments were made to fit the concrete base which we had cast and all was finished by mid afternoon inclusive of a lovely bouquet of flowers. We were able to christen the pavilion with our French neighbours that evening and my wife and children are looking forward to seeing it at half term. We will certainly recommend you to our friends. With kindest regards.
Colin Rennie, Bordeaux, South West France
I just wish to convey my sincere thanks to Crown Pavillions for such exemplary Customer Service provided to us recently. The level of service and support including excellent communications throughout, from the point of purchase to completion was outstanding. Many thanks and please feel free to quote us as “happy customers”. Kindest regards and many thanks. Mr & Mrs Peterson
Mrs Peterson, Surrey
Dear Mary, We just wanted to thank you and all the Team… nothing has been too much trouble for you all and we would not hesitate to recommend you to anyone. If you ever need any references, we would be only too pleased to recommend Crown Pavilions. Thank you
Mrs Cayley, North Cheam, Surrey
I’m sitting in my garden thrilled that companies like you still exist. You’ve delivered what you said you would, arrived on time, kept me informed and supplied a beautiful product. Thanks a million.
Mrs Oakes, Hertfordshire
Thrilled! This will change the way we use our garden. Outstanding.
Mrs Paula Woodman, Camden, London