Customer Reviews

Don't just take our word for it. Here's what our customers have to say about their Crown Pavilions experience.

Trustpilot
5.0 Excellent
Based on 348 reviews

Stunning bespoke Sandringham garden room

Crown constructed a bespoke Sandringham garden room for us, to house a gym and sound proofed rehearsal studio. They are an absolutely brilliant company who provided a first class service from the first to the last engagement. The garden room is absolutely stunning.

Customer Verified
Feb 2026

Choosing the right provider

Choosing the right provider for our garden room took some time, but opting for the Crown Sandringham turned out to be an excellent decision! We're thrilled with it; it has truly transformed our space. The entire Crown team was outstanding throughout the entire process.

Customer
Jan 2026

Would definitely recommend

Quick, friendly, informative, and cleaned up after them. The installation was excellent, and the service from the original point of contact in the office was all very professional.

Customer Verified
Nov 2025

Excellent Quality!

Our pavilion build was an excellent experience from start to finish. We worked with multiple people throughout the build and every one was helpful, trustworthy, and the workmanship was outstanding. This truly is a rare company and I wholeheartedly recommend Crown if you are in the market for a new pavilion or garden room.

Customer
Aug 2025

Tudor Dream turned into reality

The whole experience from initial contact to completing our order was clear, effective and easy. Julia is really efficient, has great inter personal skills and listened carefully to our requirements and preferences, with thought & understanding, making the whole process a pleasure really.

Customer
Aug 2025

Crown Pavilions - Great People

Crown Pavilions offered a transparently good value deal on an ex-display Elizabeth pavilion. They accepted the delay whilst planning permission was achieved, communicated clearly and promptly throughout. Thomas and David did an expert job in building the jigsaw on our base. Result: beautiful, weathered building on time, with no hassle.

Customer Verified
Feb 2025

Wow... they got everything right

This is my first ever Trust Pilot review but I just felt compelled to give some great feedback. Amazing quality of product and incredible customer service... probably the best I have experienced. Every single person and time we have dealt with the team from sales, to installation and customer service has been first class.

Customer
Feb 2025

Amazing experience

I had an amazing experience with this company. They built a garden room for us, and it's absolutely beautiful. The craftsmanship is top-notch, and the whole process was smooth and professional. Highly recommended.

Customer
Jan 2025

Second time we have engaged Crown Pavilions

This is the second time we have engaged Crown Pavilions. Having worked with the sales team on a bespoke shelter for our hot tub, the team came to install — the same team as the team that installed the garden room previously. Brilliant job, excellent workmanship, very tidy working team — fantastic result.

Customer
Dec 2024

Customised Garden Room Project

We are very pleased we chose Crown Pavilions for our garden room project. The whole experience has been excellent from customisation of the design, quality and speed of the build and excellent communication throughout. John Simmons did a fantastic job with customising the design to our requirements.

Customer
Oct 2024

What a fantastic company!

I first met Lindsey at Altons, who had a great knowledge of the garden room I was after. I was then in touch with Stephanie who seamlessly organised the build and ground work necessary. It made the whole process so easy. No question was ever too much trouble. She was always so professional and friendly.

Customer
Jul 2024

Simply the best in every respect

A very, very professional company in every respect. They have delivered me with more than I expected, product wise, and customer service wise. I purchased an ex display Ascot Gazebo from them. The product is top quality, as is the customer service, which other companies could learn from.

Customer
Mar 2024

Want to read more? We have 348 reviews on Trustpilot.

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Begin Your Journey

Our experienced design consultants guide you through every stage — from initial concept and planning permission navigation to final installation.

Or call us on 01491 612 820 to speak with our team.

Our Delighted Customer

Lord Alan Sugar

Lord Alan Sugar

Entrepreneur

After looking at numerous garden rooms and luxury wooden gazebos on the market we decided to go with Crown Pavilions as their buildings are undoubtedly the best that money can buy and the service level was exceptional. They exceeded our expectations at every stage. If you are looking for the best garden buildings on the market, then Crown Pavilions is the company to hire!

Stunning bespoke Sandringham garden room

Crown constructed a bespoke Sandringham garden room for us, to house a gym and sound proofed rehearsal studio. They are an absolutely brilliant company who provided a first class service from the first to the last engagement. The garden room is absolutely stunning.

Customer Verified
Feb 2026

Choosing the right provider

Choosing the right provider for our garden room took some time, but opting for the Crown Sandringham turned out to be an excellent decision! We're thrilled with it; it has truly transformed our space. The entire Crown team was outstanding throughout the entire process.

Customer
Jan 2026

Would definitely recommend

Quick, friendly, informative, and cleaned up after them. The installation was excellent, and the service from the original point of contact in the office was all very professional.

Customer Verified
Nov 2025